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Contact Us: Reach out to our Support Team via WhatsApp (+92 300 0000000) or email (support@pipstore.pk) within 7 days of receiving your order. Please include your Order Number and the reason for the return/exchange.
Approval: Our team will review your request and provide you with a Return Authorization and the shipping address for our warehouse.
Ship it Back: Pack the item securely and ship it back to us using any traceable courier service. (Note: The customer is responsible for return shipping costs unless the wrong or defective item was sent).
Processing: Once our quality control team inspects and approves the returned item, your exchange will be dispatched immediately, or your refund will be processed via Bank Transfer or Store Credit within 3-5 business days.

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